https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5163706#M539786 <P>Wifi is very slow.. keeps buffering when it does eventually connect. Tried resetting the box several times and unplugging it.&nbsp;</P> Wed, 10 Dec 2025 12:36:40 GMT Rachel232 2025-12-10T12:36:40Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5163706#M539786 <P>Wifi is very slow.. keeps buffering when it does eventually connect. Tried resetting the box several times and unplugging it.&nbsp;</P> Wed, 10 Dec 2025 12:36:40 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5163706#M539786 Rachel232 2025-12-10T12:36:40Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5163795#M539802 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4559445">@Rachel232</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 10 Dec 2025 13:47:59 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5163795#M539802 caesarome 2025-12-10T13:47:59Z