topic Re: Wifi issues in Broadband https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5163018#M539650 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4559682">@Amy278</a>&nbsp;</P> <P><SPAN>Try running the line test here:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 09 Dec 2025 20:25:09 GMT caesarome 2025-12-09T20:25:09Z Wifi issues https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5163001#M539644 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>My home wifi cuts out multiple times a day (sometimes up to 10). It has cut out this evening and has not switched back on for 1 hour. I have reset it many times.&nbsp;</P><P>&nbsp;</P><P>Please can you help?</P><P>&nbsp;</P><P>Thanks</P> Tue, 09 Dec 2025 20:13:48 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5163001#M539644 Amy278 2025-12-09T20:13:48Z Re: Wifi issues https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5163018#M539650 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4559682">@Amy278</a>&nbsp;</P> <P><SPAN>Try running the line test here:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 09 Dec 2025 20:25:09 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5163018#M539650 caesarome 2025-12-09T20:25:09Z