https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5162099#M539363 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4558637">@R_rubina</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />If your ONT shows a red light then have a read of this:<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.<BR />______________________________________________________________</P> Mon, 08 Dec 2025 22:51:24 GMT caesarome 2025-12-08T22:51:24Z https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5162079#M539351 My wifi is not connected to any of my devices Mon, 08 Dec 2025 22:26:05 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5162079#M539351 R_rubina 2025-12-08T22:26:05Z https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5162099#M539363 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4558637">@R_rubina</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />If your ONT shows a red light then have a read of this:<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.<BR />______________________________________________________________</P> Mon, 08 Dec 2025 22:51:24 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5162099#M539363 caesarome 2025-12-08T22:51:24Z