https://helpforum.sky.com/t5/Broadband/Connection-has-dropped/m-p/5161860#M539287 <P>Connection has dropped</P> Mon, 08 Dec 2025 17:59:16 GMT barmybaggy 2025-12-08T17:59:16Z https://helpforum.sky.com/t5/Broadband/Connection-has-dropped/m-p/5161860#M539287 <P>Connection has dropped</P> Mon, 08 Dec 2025 17:59:16 GMT https://helpforum.sky.com/t5/Broadband/Connection-has-dropped/m-p/5161860#M539287 barmybaggy 2025-12-08T17:59:16Z https://helpforum.sky.com/t5/Broadband/Connection-has-dropped/m-p/5161885#M539293 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/297">@barmybaggy</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> Mon, 08 Dec 2025 18:17:12 GMT https://helpforum.sky.com/t5/Broadband/Connection-has-dropped/m-p/5161885#M539293 GD1 2025-12-08T18:17:12Z