topic Re: Mrs Heath in Broadband

Mrs Heath

WiFiPeachey — Mon, 08 Dec 2025 07:14:44 GMT

I would like a consistency with my WiFi at all times which is what I pay for

it keeps dropping out it's not strong enough and it's extremely annoying

please put this package that you sold me right

thank you

Re: Mrs Heath

Daniel0210 — Mon, 08 Dec 2025 07:35:05 GMT

@WiFiPeachey wrote:

I would like a consistency with my WiFi at all times

@WiFiPeachey
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.

With any broadband connection consistency at all times is a tall order. Have a look at this link which may help

https://www.sky.com/help/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-slow-wifi/articles/broadband-diagnostic-start

Re: Mrs Heath

Sharcuk — Mon, 08 Dec 2025 10:13:53 GMT

@WiFiPeachey wrote:
I would like a consistency with my WiFi at all times which is what I pay for
it keeps dropping out it's not strong enough and it's extremely annoying
please put this package that you sold me right
thank you

What you're paying for is the broadband signal to the router. No ISP, Sky included, will guarantee a consistent WIFI signal throughout a property because no two properties are the same and a WIFI signal can be affected by lots of things.