https://helpforum.sky.com/t5/Broadband/Network-problem/m-p/5161126#M539107 <P>Internet connection is down&nbsp;</P> Sun, 07 Dec 2025 20:18:35 GMT Paulbra7 2025-12-07T20:18:35Z https://helpforum.sky.com/t5/Broadband/Network-problem/m-p/5161126#M539107 <P>Internet connection is down&nbsp;</P> Sun, 07 Dec 2025 20:18:35 GMT https://helpforum.sky.com/t5/Broadband/Network-problem/m-p/5161126#M539107 Paulbra7 2025-12-07T20:18:35Z https://helpforum.sky.com/t5/Broadband/Network-problem/m-p/5161293#M539154 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4557589">@Paulbra7</a>&nbsp;if the hub isxshowing the connnection has been lost (see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>)</P> <P>run the service checker in the My Sky app on a mobile device as that can tell you uf Sky know of a problem. If they dont and tgexappmfoesnt offer to book an engineer give them a call.</P> Mon, 08 Dec 2025 08:04:21 GMT https://helpforum.sky.com/t5/Broadband/Network-problem/m-p/5161293#M539154 Chrisee 2025-12-08T08:04:21Z