topic Re: No internet on tv in Broadband

No internet on tv

mandolorian — Fri, 08 Aug 2025 11:25:37 GMT

There is an error message on screen advising me that I have no internet connection. I go to settings and follow the instructions and all 4 green lights display on my router. However I still have no Internet connection abd as such cannot for instance access any of the audio channels

Re: No internet on tv

caesarome — Fri, 08 Aug 2025 12:18:12 GMT

Have you rebooted both your TV and you broadband hub if you other devices like your mobiles are working without any issues ?

Re: No internet on tv

mandolorian — Fri, 08 Aug 2025 12:39:44 GMT

Thanks for the advice but tried both and things are still the same.

Re: No internet on tv

caesarome — Fri, 08 Aug 2025 12:49:00 GMT

@mandolorian

Are you other devices working without any issues ?

Re: No internet on tv

mandolorian — Fri, 08 Aug 2025 12:52:15 GMT

No problem with mobiles ,tablets or laptop. TV working as per normal and router showing all 4 lights as green. Only problem is the error message on screen and inability to access audio channels.

Re: No internet on tv

mandolorian — Fri, 08 Aug 2025 13:09:24 GMT

Apologies but I can't access the Internet on my laptop and I've tried all the suggestions. The lstest error message on my laptop tells me that my Wi Fi adaptor isn't responding

Re: No internet on tv

PTunney — Fri, 24 Oct 2025 16:50:34 GMT

New router installed today but TV not working

Re: No internet on tv

JimM1 — Fri, 24 Oct 2025 16:56:57 GMT

@PTunney From the help section linked below!

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

Re: No internet on tv

Scotland58 — Sun, 07 Dec 2025 08:41:46 GMT

Both my sky boxes have no connection so no tv

Re: No internet on tv

Sue309 — Sat, 10 Jan 2026 06:30:04 GMT

Only 3 lights on broadband box , no network no tv

Re: No internet on tv

Sophie1212 — Mon, 29 Jun 2026 07:55:00 GMT

I have tried all things I have been told still no internet connection on tv