https://helpforum.sky.com/t5/Broadband/Unable-to-connect-smart-plugs/m-p/5160181#M538831 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4556353">@Janice39</a>&nbsp;What sky hub do you have, the link below has them all, say which one is your type!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P><P>&nbsp;</P> Sat, 06 Dec 2025 11:30:00 GMT JimM1 2025-12-06T11:30:00Z https://helpforum.sky.com/t5/Broadband/Unable-to-connect-smart-plugs/m-p/5160079#M538806 <P>The sky engineer came out to resolve an issue and I understand that he created a 2.4 hz but I I cannot set up smart plugs or ovens&nbsp;</P> Sat, 06 Dec 2025 09:25:18 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-connect-smart-plugs/m-p/5160079#M538806 Janice39 2025-12-06T09:25:18Z https://helpforum.sky.com/t5/Broadband/Unable-to-connect-smart-plugs/m-p/5160181#M538831 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4556353">@Janice39</a>&nbsp;What sky hub do you have, the link below has them all, say which one is your type!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P><P>&nbsp;</P> Sat, 06 Dec 2025 11:30:00 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-connect-smart-plugs/m-p/5160181#M538831 JimM1 2025-12-06T11:30:00Z