topic Re: Is sky having connection issues? in Broadband

Is sky having connection issues?

Gamer01000 — Fri, 05 Dec 2025 17:55:43 GMT

I cant log into sky online, tried to speak to them via messenger and it wouldnt let me log in. Their sever lack of communication needs to be looked at.

Re: Is sky having connection issues?

jamesn123 — Fri, 05 Dec 2025 18:01:06 GMT

Hi @Gamer01000

There are no known widespread outages & the Sky site is working fine for me.
Have you tried using a different device/browser? Perhaps try using incognito mode.

Re: Is sky having connection issues?

Daniel0210 — Fri, 05 Dec 2025 18:02:14 GMT

@Gamer01000

Not in general, no.

Your image was rejected as Sky don't allow their phone numbers to be displayed or typed in a post (other than 150). Feel free to resubmit with the number blanked out.

Re: Is sky having connection issues?

Gamer01000 — Fri, 05 Dec 2025 18:11:15 GMT

I tried and Incognito mode is the same as a normal browser it just pretends to hide you and your history

Re: Is sky having connection issues?

TimmyBGood — Fri, 05 Dec 2025 18:46:06 GMT

@Gamer01000 wrote:

Incognito mode is the same as a normal browser

The point of incognito mode is it doesn't keep cookies between sessions, so there shouldn't be any retained login information.

Re: Is sky having connection issues?

Daniel0210 — Fri, 05 Dec 2025 18:29:52 GMT

@Gamer01000

See this article in the About section from the top of the forum page. You'll see that we are customers just like you as the bold type under our user name explains.

https://helpforum.sky.com/t5/Superusers/bd-p/meetthesuperusers

Re: Is sky having connection issues?

Gamer01000 — Fri, 05 Dec 2025 19:02:47 GMT

It doesnt matter since incognito mode and normal browsers belong to the same company