https://helpforum.sky.com/t5/Broadband/Re-Not-working/m-p/5159741#M538675 <P>Have had a new sky Max hub delivered and it keeps dropping out and I have to keep resetting my boxes and network. An engineer came round on Wednesday and checked and said everything is fine. She said it wouldn't happen again. It has happened three times since she went. I am getting really fed up with it and when I phone Sky they say I can't go back to the black router I had before. I was out last night and none of my recordings I had set worked as the network had dropped out. Surely something can be done. Otherwise I am going to have to cancel Sky.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Fri, 05 Dec 2025 17:35:12 GMT Murraynator 2025-12-05T17:35:12Z https://helpforum.sky.com/t5/Broadband/Re-Not-working/m-p/5159741#M538675 <P>Have had a new sky Max hub delivered and it keeps dropping out and I have to keep resetting my boxes and network. An engineer came round on Wednesday and checked and said everything is fine. She said it wouldn't happen again. It has happened three times since she went. I am getting really fed up with it and when I phone Sky they say I can't go back to the black router I had before. I was out last night and none of my recordings I had set worked as the network had dropped out. Surely something can be done. Otherwise I am going to have to cancel Sky.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Fri, 05 Dec 2025 17:35:12 GMT https://helpforum.sky.com/t5/Broadband/Re-Not-working/m-p/5159741#M538675 Murraynator 2025-12-05T17:35:12Z https://helpforum.sky.com/t5/Broadband/Re-Not-working/m-p/5159756#M538687 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3442852">@Murraynator</a>&nbsp;You may just have to dig your heals in with the sky Max hub as sky will for sure not allow you to go back, sure a few have tried it and the answer appears to always no way! Plenty off the older SR203's out there 2nd hand now that's another option... Are you copper or fibre connection, third party hubs are also available, connection determines what you need to get!</P> Fri, 05 Dec 2025 17:45:04 GMT https://helpforum.sky.com/t5/Broadband/Re-Not-working/m-p/5159756#M538687 JimM1 2025-12-05T17:45:04Z