https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5159718#M538671 <P>As all lights are on the hub have you tried turning it off then back on again at the mains ?</P> Fri, 05 Dec 2025 16:48:28 GMT caesarome 2025-12-05T16:48:28Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5159684#M538664 <P>No connection to any device. I have run all the diagnostic checks and keep getting the ''up and running again'' message, without any change to the connection. All lights are on, so that is not the problem. Spent 40 minutes waiting to speak to an agent only to be told it is working.&nbsp;</P> Fri, 05 Dec 2025 16:16:21 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5159684#M538664 Jessica125 2025-12-05T16:16:21Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5159718#M538671 <P>As all lights are on the hub have you tried turning it off then back on again at the mains ?</P> Fri, 05 Dec 2025 16:48:28 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5159718#M538671 caesarome 2025-12-05T16:48:28Z