topic Loss of Internet in Broadband https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/5159364#M538561 My Internet went down quite a few times throughout the night. If it wS a maintenance thing, why wasn't i informed before this? My son was gaming and completely lost his place in game which then threw him out Fri, 05 Dec 2025 07:58:23 GMT clarkfi 2025-12-05T07:58:23Z Loss of Internet https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/5159364#M538561 My Internet went down quite a few times throughout the night. If it wS a maintenance thing, why wasn't i informed before this? My son was gaming and completely lost his place in game which then threw him out Fri, 05 Dec 2025 07:58:23 GMT https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/5159364#M538561 clarkfi 2025-12-05T07:58:23Z Re: Loss of Internet https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/5159366#M538562 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3200853">@clarkfi</a>&nbsp;</P> <P>Is it working now?<BR /><BR />Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. <STRONG>There is no pre-warning of this happening.&nbsp;</STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR /><BR /></P> Fri, 05 Dec 2025 08:00:38 GMT https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/5159366#M538562 Daniel0210 2025-12-05T08:00:38Z