https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5158914#M538409 <P>Since Monday my broadband keeps dropping. Sky glass can't connect, so no TV, and I've been having to tether to my phone when working as it's so unstable and unreliable. Usually no issues, but this week has been terrible. Have reset router and unplugged replugged several times</P> Thu, 04 Dec 2025 15:26:50 GMT F1CatchUpSucks 2025-12-04T15:26:50Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5158914#M538409 <P>Since Monday my broadband keeps dropping. Sky glass can't connect, so no TV, and I've been having to tether to my phone when working as it's so unstable and unreliable. Usually no issues, but this week has been terrible. Have reset router and unplugged replugged several times</P> Thu, 04 Dec 2025 15:26:50 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5158914#M538409 F1CatchUpSucks 2025-12-04T15:26:50Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5158956#M538425 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4424380">@F1CatchUpSucks</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 04 Dec 2025 16:12:18 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5158956#M538425 caesarome 2025-12-04T16:12:18Z