https://helpforum.sky.com/t5/Broadband/Internet-not-working-fault-confirmed/m-p/5157913#M538056 <P>Hi, I am based in Dublin, Ireland. I have had no internet connection since 20/11/25. I logged the incident on 21/11/25 and "engineer assigned" however I have had no date or time confirmed.</P><P>&nbsp;</P><P>Who can I speak with to confirm a day and time- it has been 7 working days already with no update.</P> Wed, 03 Dec 2025 12:34:37 GMT Margaret126 2025-12-03T12:34:37Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-fault-confirmed/m-p/5157913#M538056 <P>Hi, I am based in Dublin, Ireland. I have had no internet connection since 20/11/25. I logged the incident on 21/11/25 and "engineer assigned" however I have had no date or time confirmed.</P><P>&nbsp;</P><P>Who can I speak with to confirm a day and time- it has been 7 working days already with no update.</P> Wed, 03 Dec 2025 12:34:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-fault-confirmed/m-p/5157913#M538056 Margaret126 2025-12-03T12:34:37Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-fault-confirmed/m-p/5157932#M538065 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553686">@Margaret126</a>&nbsp;</P> <P>You need to contact Sky Ireland for updates.&nbsp;You aren’t contacting Sky here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P>&nbsp;</P> <P>Also note that auto compensation does not apply in the ROI.</P> Wed, 03 Dec 2025 12:51:20 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-fault-confirmed/m-p/5157932#M538065 Daniel0210 2025-12-03T12:51:20Z