topic Sky max hub, keeps dropping out in Broadband

Sky max hub, keeps dropping out

Wibbwobb — Wed, 03 Dec 2025 06:00:29 GMT

My sky hub keeps going through a sequence of lights, till its off altogether. We have tried resetting and its still the same,,, I have unplugged it, checked cables etc and still the same.

Re: Sky max hub, keeps dropping out

Chrisee — Wed, 03 Dec 2025 06:50:33 GMT

@Wibbwobb call Sky as your hub is faulty if it is rebooting on its own. Sky should send out a replacement and ask you to return thecfaulty unit.

Re: Sky max hub, keeps dropping out

delsrrfc — Wed, 03 Dec 2025 10:19:45 GMT

Yeah, suffering in the same way on my FFTP connection. Just started out of the blue, no changes to internal setup at all. The only kit that could of been updated is the Router Firmware or the Sky Q box.

Router is resetting, logs are cleared, defaulting to a date in 1970. Does not appear to be a specific or regular time this happens

No errors reported through the normal sky website/detection system

Router Reset and returned to default - no change.

Sky replaced the router - same behaviour demonstrated.

Going to try some other things to rule out other hardware, but it is annoying to say the least. My setup would remain connected with no issues for months previously.