topic Re: No WiFi in Broadband

No WiFi

Painless1 — Wed, 03 Dec 2025 00:39:49 GMT

Router has an orange light.

peterb999 — Wed, 03 Dec 2025 00:41:04 GMT

Check you ONT box. Looks like everyone has got the red LOS light on and the internet is not working.

Gibbo78 — Wed, 03 Dec 2025 00:43:00 GMT

Same red light for me too.

NPendragon — Wed, 03 Dec 2025 00:44:23 GMT

But what are sky doing about it?

peterb999 — Wed, 03 Dec 2025 00:45:35 GMT

Mine has come back on now.

Daniel0210 — Wed, 03 Dec 2025 05:09:11 GMT

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.