https://helpforum.sky.com/t5/Broadband/Ethernet/m-p/5157389#M537775 <P>Hi ,</P><P>&nbsp;</P><P>my sky box has been delivered but the Ethernet cable does not fit into my open reach box socket that is connected to my wall.</P><P>&nbsp;</P><P>I'm unsure why sky have allowed me to have this specific broadband if the box doesn't fit into my wall socket.</P><P>&nbsp;</P><P>can anyone help with what to do on this please ?&nbsp;</P> Tue, 02 Dec 2025 21:50:21 GMT Cj107 2025-12-02T21:50:21Z https://helpforum.sky.com/t5/Broadband/Ethernet/m-p/5157389#M537775 <P>Hi ,</P><P>&nbsp;</P><P>my sky box has been delivered but the Ethernet cable does not fit into my open reach box socket that is connected to my wall.</P><P>&nbsp;</P><P>I'm unsure why sky have allowed me to have this specific broadband if the box doesn't fit into my wall socket.</P><P>&nbsp;</P><P>can anyone help with what to do on this please ?&nbsp;</P> Tue, 02 Dec 2025 21:50:21 GMT https://helpforum.sky.com/t5/Broadband/Ethernet/m-p/5157389#M537775 Cj107 2025-12-02T21:50:21Z https://helpforum.sky.com/t5/Broadband/Ethernet/m-p/5157397#M537779 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553111">@Cj107</a>&nbsp;Your wall box is it one like these linked below?</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/optical-network-terminal" target="_blank">Optical Network Terminal | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Tue, 02 Dec 2025 21:59:49 GMT https://helpforum.sky.com/t5/Broadband/Ethernet/m-p/5157397#M537779 JimM1 2025-12-02T21:59:49Z