https://helpforum.sky.com/t5/Broadband/I-have-been-sent-the-wrong-broadband-router/m-p/5157162#M537713 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552760">@Raksahna_Ahmed</a>&nbsp;You need to call sky, but yes you are correct, the Sky Broadband Hub is way better when you have sky Q in the mix!</P> Tue, 02 Dec 2025 17:44:30 GMT JimM1 2025-12-02T17:44:30Z https://helpforum.sky.com/t5/Broadband/I-have-been-sent-the-wrong-broadband-router/m-p/5157130#M537702 I currently own a sky q hub and have been sent a new router as it will need to be replaced due to it being discontinued. To replace the q hub, a sky max hub has been sent, although I did not request this. After reading online, it seems that the some other sky q equipment does not work well with the sky max hub. Would it be possible to be sent a sky broadband hub instead? Tue, 02 Dec 2025 17:22:20 GMT https://helpforum.sky.com/t5/Broadband/I-have-been-sent-the-wrong-broadband-router/m-p/5157130#M537702 Raksahna_Ahmed 2025-12-02T17:22:20Z https://helpforum.sky.com/t5/Broadband/I-have-been-sent-the-wrong-broadband-router/m-p/5157153#M537708 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552760">@Raksahna_Ahmed</a>&nbsp;wrote:<BR />Would it be possible to be sent a sky broadband hub instead?<HR /></BLOCKQUOTE> <P>That cannot be requested through this forum.</P> Tue, 02 Dec 2025 17:39:42 GMT https://helpforum.sky.com/t5/Broadband/I-have-been-sent-the-wrong-broadband-router/m-p/5157153#M537708 TimmyBGood 2025-12-02T17:39:42Z https://helpforum.sky.com/t5/Broadband/I-have-been-sent-the-wrong-broadband-router/m-p/5157162#M537713 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552760">@Raksahna_Ahmed</a>&nbsp;You need to call sky, but yes you are correct, the Sky Broadband Hub is way better when you have sky Q in the mix!</P> Tue, 02 Dec 2025 17:44:30 GMT https://helpforum.sky.com/t5/Broadband/I-have-been-sent-the-wrong-broadband-router/m-p/5157162#M537713 JimM1 2025-12-02T17:44:30Z