topic Re: Engineer hasn’t arrived in Broadband

Engineer hasn’t arrived

Suziebear — Tue, 02 Dec 2025 14:50:31 GMT

new fibre has got a connection , booked for 8-1 today haven't arrived

Re: Engineer hasn’t arrived

Suziebear — Tue, 02 Dec 2025 14:51:29 GMT

Waiting for engerner

Re: Engineer hasn’t arrived

Daniel0210 — Tue, 02 Dec 2025 15:05:40 GMT

@Suziebear

Possibly delayed by an earlier job overrunning? As customers here we don't know why they are late.

Re: Engineer hasn’t arrived

JimM1 — Tue, 02 Dec 2025 16:18:25 GMT

@Suziebear Did you get a text few day's ago about it happening as per what you thought? Not today then expect an e-mail/text from sky tomorrow or the day after about contacting to reschedule your installation! If the Engineer has arrived, you never know but some off the work does take place outside the home also!