https://helpforum.sky.com/t5/Broadband/New-sky-user-WiFi-dropping-out/m-p/5156872#M537637 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552470">@Steph167</a>&nbsp;Short drops, are you having wireless wi-fi issues or is everything going you just do not say or what you have! Some help links for you from sky!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank" rel="noopener">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/Broadband/Having-problems-with-a-3rd-party-VPN-and-have-a-Hub-6/td-p/4828185" target="_blank">Having problems with a 3rd party VPN and have a Hu... | Sky Community</A></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 02 Dec 2025 12:36:55 GMT JimM1 2025-12-02T12:36:55Z https://helpforum.sky.com/t5/Broadband/New-sky-user-WiFi-dropping-out/m-p/5156868#M537634 <P>We have Sky broadband since yesterday and &nbsp;I'm experiencing drop outs on the WiFi. These only last a few seconds maybe not noticeable most of the time unless your in video calls and it disrupts my VPN connection I need to use for work. Help?</P> Tue, 02 Dec 2025 12:24:01 GMT https://helpforum.sky.com/t5/Broadband/New-sky-user-WiFi-dropping-out/m-p/5156868#M537634 Steph167 2025-12-02T12:24:01Z https://helpforum.sky.com/t5/Broadband/New-sky-user-WiFi-dropping-out/m-p/5156872#M537637 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552470">@Steph167</a>&nbsp;Short drops, are you having wireless wi-fi issues or is everything going you just do not say or what you have! Some help links for you from sky!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank" rel="noopener">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/Broadband/Having-problems-with-a-3rd-party-VPN-and-have-a-Hub-6/td-p/4828185" target="_blank">Having problems with a 3rd party VPN and have a Hu... | Sky Community</A></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 02 Dec 2025 12:36:55 GMT https://helpforum.sky.com/t5/Broadband/New-sky-user-WiFi-dropping-out/m-p/5156872#M537637 JimM1 2025-12-02T12:36:55Z