https://helpforum.sky.com/t5/Broadband/WiFi-Connection-Issue/m-p/5156846#M537627 Hi, We had a technician visit our property today to upgrade the WiFi and from that moment our WiFi stopped working. When asked the technician, he just said he didn't touch the existing connection and cannot help with the issue. Can someone from SKY help to resolve the WiFi connection issue. The WiFi name itself is not appearing to connect to any device. Requesting a resolution at the earliest. Thanks, Hemanth N Tue, 02 Dec 2025 12:09:22 GMT Hemanth_N 2025-12-02T12:09:22Z https://helpforum.sky.com/t5/Broadband/WiFi-Connection-Issue/m-p/5156846#M537627 Hi, We had a technician visit our property today to upgrade the WiFi and from that moment our WiFi stopped working. When asked the technician, he just said he didn't touch the existing connection and cannot help with the issue. Can someone from SKY help to resolve the WiFi connection issue. The WiFi name itself is not appearing to connect to any device. Requesting a resolution at the earliest. Thanks, Hemanth N Tue, 02 Dec 2025 12:09:22 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Connection-Issue/m-p/5156846#M537627 Hemanth_N 2025-12-02T12:09:22Z https://helpforum.sky.com/t5/Broadband/WiFi-Connection-Issue/m-p/5156855#M537630 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552450">@Hemanth_N</a>&nbsp;Posting on the Forum is not going to resolve anything for you, calling sky may do!</P> Tue, 02 Dec 2025 12:16:51 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Connection-Issue/m-p/5156855#M537630 JimM1 2025-12-02T12:16:51Z