https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/5156755#M537594 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552336">@Debraann</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>You will either have to phone Sky about this is the online tests do not help or contact them via one of the social media links that are at the bottom of this page.</P> Tue, 02 Dec 2025 10:32:42 GMT caesarome 2025-12-02T10:32:42Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/5156745#M537590 <P>My Broadband went down last night at approx 22:30</P><P>There is no internet light on the Sky Hub but does have the power and WiFi green.</P><P>I have gone thru the tests via the sky website but there does not appear to be way to report it.</P><P>Debra</P> Tue, 02 Dec 2025 10:17:49 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/5156745#M537590 Debraann 2025-12-02T10:17:49Z https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/5156755#M537594 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552336">@Debraann</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>You will either have to phone Sky about this is the online tests do not help or contact them via one of the social media links that are at the bottom of this page.</P> Tue, 02 Dec 2025 10:32:42 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Outage/m-p/5156755#M537594 caesarome 2025-12-02T10:32:42Z