https://helpforum.sky.com/t5/Broadband/The-Q-is-not-lit/m-p/5156738#M537586 <P>Wi fi seems weak as iphone connectivity poor and slow plus the Q blue light is not operationally and is not blue glow at all.</P> Tue, 02 Dec 2025 10:04:12 GMT JC20251 2025-12-02T10:04:12Z https://helpforum.sky.com/t5/Broadband/The-Q-is-not-lit/m-p/5156738#M537586 <P>Wi fi seems weak as iphone connectivity poor and slow plus the Q blue light is not operationally and is not blue glow at all.</P> Tue, 02 Dec 2025 10:04:12 GMT https://helpforum.sky.com/t5/Broadband/The-Q-is-not-lit/m-p/5156738#M537586 JC20251 2025-12-02T10:04:12Z https://helpforum.sky.com/t5/Broadband/The-Q-is-not-lit/m-p/5156742#M537588 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4552322">@JC20251</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>Select "No, I still need help" at the bottom on the above link.</P> Tue, 02 Dec 2025 10:10:03 GMT https://helpforum.sky.com/t5/Broadband/The-Q-is-not-lit/m-p/5156742#M537588 caesarome 2025-12-02T10:10:03Z