https://helpforum.sky.com/t5/Broadband/Internet-light-not-on-box/m-p/5156293#M537398 <P>Internet light not on box can't get on anything on Internet&nbsp;</P><P>&nbsp;</P> Mon, 01 Dec 2025 18:42:45 GMT Ge14 2025-12-01T18:42:45Z https://helpforum.sky.com/t5/Broadband/Internet-light-not-on-box/m-p/5156293#M537398 <P>Internet light not on box can't get on anything on Internet&nbsp;</P><P>&nbsp;</P> Mon, 01 Dec 2025 18:42:45 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-not-on-box/m-p/5156293#M537398 Ge14 2025-12-01T18:42:45Z https://helpforum.sky.com/t5/Broadband/Internet-light-not-on-box/m-p/5156296#M537399 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4551787">@Ge14</a>&nbsp;sounds like your hub has lost connection to the exchange. Run the Service Checker in the My Sky app using a mobile connection which should tell you if Sky arecalready aware of an issue affecting your line. If they arent give them a call so they can get your line checked out.</P> Mon, 01 Dec 2025 18:46:48 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-not-on-box/m-p/5156296#M537399 Chrisee 2025-12-01T18:46:48Z https://helpforum.sky.com/t5/Broadband/Internet-light-not-on-box/m-p/5159331#M538552 <P>Thankyou&nbsp;</P><P>We had a line fault so engineer coming out as kept dropping out</P> Fri, 05 Dec 2025 06:03:16 GMT https://helpforum.sky.com/t5/Broadband/Internet-light-not-on-box/m-p/5159331#M538552 Ge14 2025-12-05T06:03:16Z