topic Cisco Secure Client issues with Full Fibre Gigafast in Broadband https://helpforum.sky.com/t5/Broadband/Cisco-Secure-Client-issues-with-Full-Fibre-Gigafast/m-p/5156217#M537370 <P>My work have just upgraded my laptop to Windows 11 and it now uses Cisco Secure Client VPN.&nbsp;</P><P><BR />Since then, all of my Microsoft Teams calls are poor quality, keep freezing etc. Its the same with all calls to different people across different organisations and so I know it's me.</P><P>&nbsp;</P><P>My IT believe its an issue with the Cisco and the Sky Hub but they are not covered to give me advice. I have tried unticking IPV6 in my router and reset the laptop but its still poor quality and freezing.</P><P><BR />Any ideas? Most of my day is spent in Teams calls and so its becoming pretty much unusable. This has been happening since I made the change from Sky Broadband 80mb (it was perfect) to Sky Full Fibre.</P><P><BR />Any help would be great. I have tried the help section but to no avail.</P> Mon, 01 Dec 2025 17:24:52 GMT tnpmonkey 2025-12-01T17:24:52Z Cisco Secure Client issues with Full Fibre Gigafast https://helpforum.sky.com/t5/Broadband/Cisco-Secure-Client-issues-with-Full-Fibre-Gigafast/m-p/5156217#M537370 <P>My work have just upgraded my laptop to Windows 11 and it now uses Cisco Secure Client VPN.&nbsp;</P><P><BR />Since then, all of my Microsoft Teams calls are poor quality, keep freezing etc. Its the same with all calls to different people across different organisations and so I know it's me.</P><P>&nbsp;</P><P>My IT believe its an issue with the Cisco and the Sky Hub but they are not covered to give me advice. I have tried unticking IPV6 in my router and reset the laptop but its still poor quality and freezing.</P><P><BR />Any ideas? Most of my day is spent in Teams calls and so its becoming pretty much unusable. This has been happening since I made the change from Sky Broadband 80mb (it was perfect) to Sky Full Fibre.</P><P><BR />Any help would be great. I have tried the help section but to no avail.</P> Mon, 01 Dec 2025 17:24:52 GMT https://helpforum.sky.com/t5/Broadband/Cisco-Secure-Client-issues-with-Full-Fibre-Gigafast/m-p/5156217#M537370 tnpmonkey 2025-12-01T17:24:52Z