https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5156105#M537338 Broadband is working, router is on all lights are on. Hardwired TV is working fine but no WiFi coming from box. Have reset router more than once, removed from everydevice and reconnected yet still nothing is working. Has been like it for nearly a week now Mon, 01 Dec 2025 15:40:57 GMT Nikkid 2025-12-01T15:40:57Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5156105#M537338 Broadband is working, router is on all lights are on. Hardwired TV is working fine but no WiFi coming from box. Have reset router more than once, removed from everydevice and reconnected yet still nothing is working. Has been like it for nearly a week now Mon, 01 Dec 2025 15:40:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5156105#M537338 Nikkid 2025-12-01T15:40:57Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5156200#M537363 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3696087">@Nikkid</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 01 Dec 2025 16:54:26 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5156200#M537363 caesarome 2025-12-01T16:54:26Z