topic Re: Changing email in Broadband

Changing email

Baz1955 — Mon, 01 Dec 2025 12:10:49 GMT

I have changed from virgin to sky. My virgin email is not working now, how do I gain access to my emails now

Re: Changing email

GD1 — Mon, 01 Dec 2025 12:56:25 GMT

@Baz1955 If you moved all services from Virgin Media as I understand it you would also lose your email account, unless any fellow posters know different?

PS your post has been moved from the email board as your issue is unrelated to Sky/Yahoo email.

Re: Changing email

jamesn123 — Mon, 01 Dec 2025 12:50:18 GMT

Hi @Baz1955

You would need to speak to Virgin about this

Re: Changing email

caesarome — Mon, 01 Dec 2025 13:17:51 GMT

@Baz1955

If you do need to setup a new one then you should note you do not get an email address with Sky so it might be worth setting one up at either Gmail (Google) or Outlook.com (Microsoft) and use that then should you move between suppliers again in the future this issue will not occur again.

Re: Changing email

mormegil — Mon, 01 Dec 2025 21:40:23 GMT

Some internet providers will keep your email address open when you leave but virgin does not

Re: Changing email

JimM1 — Mon, 01 Dec 2025 21:54:32 GMT

@Baz1955 See the link!

What happens to your email address when you switch broadband provider