Old kit and boxes

JP_2025 — Mon, 01 Dec 2025 11:03:19 GMT

1. We have recently upgraded to Full Fibe and I now have two old Sky routers. One was a back-up I'd kept.

– Sky Sagemcom Router: V.6 - Small and slim, silver on top, black on bottom.
– Sky Manufactered Router. Model ER115 – all black, rounded edges, honeycomb vents on bottom.

Can either or both of these be recycled, do they need to be returned?

2. Can I dispose of the packaging for the new Full Fibre router (and my Sky Q box) or, should this need to be returned to Sky in the future, does it need to be packaged in the original box?

Kind Regards.

Re: Old kit and boxes

jamesn123 — Mon, 01 Dec 2025 11:32:40 GMT

Hi @JP_2025

Your old Sagemcom router can be recycled, Sky certainly wont want this returned.

As for your ER115, Sky may ask for this to be returned following your upgrade to Full Fibre so I would hang onto this for now, but dont return it unless they specifically ask for it.

The packaging for your kit can be disposed of, if you ever need to return them in the future, Sky will send you packaging to return them in.

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Old kit and boxes

Re: Old kit and boxes