https://helpforum.sky.com/t5/Broadband/Broadband-installation/m-p/5155804#M537236 <P>If the engineer need to do work inside your house then yes you need someone to be there while they do the work,&nbsp;</P> Mon, 01 Dec 2025 10:05:31 GMT peter-marlow+1966 2025-12-01T10:05:31Z https://helpforum.sky.com/t5/Broadband/Broadband-installation/m-p/5155700#M537225 <P>I’ve got a new hub coming and open reach are coming Friday to do their work, do I need to be at home for this? I've been told twice I don't but on the track hub it says I need to be at home for the engineer to install my broadband. I'm really confused can you please clarify what needs to happen?</P> Mon, 01 Dec 2025 08:19:54 GMT https://helpforum.sky.com/t5/Broadband/Broadband-installation/m-p/5155700#M537225 JaydeSmith 2025-12-01T08:19:54Z https://helpforum.sky.com/t5/Broadband/Broadband-installation/m-p/5155804#M537236 <P>If the engineer need to do work inside your house then yes you need someone to be there while they do the work,&nbsp;</P> Mon, 01 Dec 2025 10:05:31 GMT https://helpforum.sky.com/t5/Broadband/Broadband-installation/m-p/5155804#M537236 peter-marlow+1966 2025-12-01T10:05:31Z