https://helpforum.sky.com/t5/Broadband/Signal-keeps-dropping-for-a-week-now/m-p/5155639#M537200 For nearly a week now, our sky broadband has continuously been dropping. When I phoned sky they offered me a new router but I had to pay £5 to send my one back. I have never had this issue with another supplier. Why should i pay £5 to send back your faulty equipment. Why should I have to take time out of my day and be inconvenienced further. I know others in the area who have the same issue. I haven't been with Sky very long. I am not happy with this service. Sun, 30 Nov 2025 22:28:33 GMT Trace- 2025-11-30T22:28:33Z https://helpforum.sky.com/t5/Broadband/Signal-keeps-dropping-for-a-week-now/m-p/5155639#M537200 For nearly a week now, our sky broadband has continuously been dropping. When I phoned sky they offered me a new router but I had to pay £5 to send my one back. I have never had this issue with another supplier. Why should i pay £5 to send back your faulty equipment. Why should I have to take time out of my day and be inconvenienced further. I know others in the area who have the same issue. I haven't been with Sky very long. I am not happy with this service. Sun, 30 Nov 2025 22:28:33 GMT https://helpforum.sky.com/t5/Broadband/Signal-keeps-dropping-for-a-week-now/m-p/5155639#M537200 Trace- 2025-11-30T22:28:33Z https://helpforum.sky.com/t5/Broadband/Signal-keeps-dropping-for-a-week-now/m-p/5155643#M537201 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4468975">@Trace-</a>&nbsp;For future reference, returning equipment to sky, use the supplied help!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/return-or-recycle-sky-equipment" target="_blank">Return or recycle Sky equipment | Sky Help | Sky.com | Sky Help | Sky.com</A></P><P>&nbsp;</P> Sun, 30 Nov 2025 22:50:30 GMT https://helpforum.sky.com/t5/Broadband/Signal-keeps-dropping-for-a-week-now/m-p/5155643#M537201 JimM1 2025-11-30T22:50:30Z