https://helpforum.sky.com/t5/Broadband/Hub-keeps-going-down/m-p/5155035#M537079 A few times today the hub goes down to one light. We turn it off, give it 30 seconds and it restarts and works for a while. Sat, 29 Nov 2025 22:55:16 GMT Twr6 2025-11-29T22:55:16Z https://helpforum.sky.com/t5/Broadband/Hub-keeps-going-down/m-p/5155035#M537079 A few times today the hub goes down to one light. We turn it off, give it 30 seconds and it restarts and works for a while. Sat, 29 Nov 2025 22:55:16 GMT https://helpforum.sky.com/t5/Broadband/Hub-keeps-going-down/m-p/5155035#M537079 Twr6 2025-11-29T22:55:16Z https://helpforum.sky.com/t5/Broadband/Hub-keeps-going-down/m-p/5155036#M537080 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4550198">@Twr6</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 29 Nov 2025 22:59:09 GMT https://helpforum.sky.com/t5/Broadband/Hub-keeps-going-down/m-p/5155036#M537080 caesarome 2025-11-29T22:59:09Z