Wifi

Priv — Sat, 29 Nov 2025 11:47:42 GMT

My wifi is not workint and has a orange light

Re: Wifi

JimM1 — Sat, 29 Nov 2025 11:52:22 GMT

@Priv See if the links below help you in any way!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test! This should determine if there's an identified fault affecting multiple households.
https://www.sky.com/servicechecker

Re: Wifi

Priv — Sat, 29 Nov 2025 11:56:15 GMT

The service checker is saying my service is but internet light off

Re: Wifi

GD1 — Sat, 29 Nov 2025 12:01:14 GMT

@Priv You may need to run it again later to see if it picks up a fault.

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