https://helpforum.sky.com/t5/Broadband/No-internet-in-Tonbridge/m-p/5154518#M536922 <P>Good day l have no connection on my wife</P> Sat, 29 Nov 2025 11:26:51 GMT Nat_ira 2025-11-29T11:26:51Z https://helpforum.sky.com/t5/Broadband/No-internet-in-Tonbridge/m-p/5154518#M536922 <P>Good day l have no connection on my wife</P> Sat, 29 Nov 2025 11:26:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet-in-Tonbridge/m-p/5154518#M536922 Nat_ira 2025-11-29T11:26:51Z https://helpforum.sky.com/t5/Broadband/No-internet-in-Tonbridge/m-p/5154520#M536924 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4549623">@Nat_ira</a>&nbsp; I doubt Sky can help with your wife, but they can help with broadband or wi-fi related issues</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 29 Nov 2025 11:29:55 GMT https://helpforum.sky.com/t5/Broadband/No-internet-in-Tonbridge/m-p/5154520#M536924 GD1 2025-11-29T11:29:55Z