topic Re: Sky broadband in Broadband

Sky broadband

Winter2 — Fri, 28 Nov 2025 14:24:29 GMT

Had engineer out and got Internet sorted but can't set ba k up on TV. Have tried set up but keeps searching but having problem it keeps saying unsuccessful.

Re: Sky broadband

JimM1 — Fri, 28 Nov 2025 14:46:58 GMT

@Winter2 What TV is it, have you tried wiping out the TV connection altogether, switch the TV off for 5 minutes so it losses all power, then back on, redo the connection and see what happens!

Re: Sky broadband

Winter2 — Sat, 29 Nov 2025 09:58:10 GMT

I have tried all these things lots of times and it's still not working. It keeps say I mg unsiccessful. Its an LG tv.

Re: Sky broadband

JimM1 — Sat, 29 Nov 2025 10:05:36 GMT

@Winter2 Has the TV ever been connected to the sky Hub before, and if so are there any changes like new hub, new TV, hub has been moved, had Fibre installed, got a new white sky Max hub, etc!

TV's can be just so hard at times for the getting connected, and keeping them connected especially on wi-fi connection!

Re: Sky broadband

Winter2 — Sun, 30 Nov 2025 09:56:40 GMT

Have tried everything now and still won't come on. Just says searching then unsuccessful.

Re: Sky broadband

JimM1 — Sun, 30 Nov 2025 10:00:56 GMT

@Winter2 Black or a White sky Hub?

Re: Sky broadband

Winter2 — Sun, 30 Nov 2025 10:57:02 GMT

I have rang Sky and spoke to someone and after troubleshooting it is now back working. Thankyou