https://helpforum.sky.com/t5/Broadband/Unable-to-connect-sky-q-box-and-sky-mini/m-p/5154389#M536870 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4549458">@Loosingconnect</a>&nbsp;if you have the newxwhite Sky hub then only the main Q box can connect directly to the hub with the Q Mini normally have to be networked to the main Q box intead. This ppage explains how to set this up&nbsp;<A href="https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub" target="_blank">https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub</A></P> <P>&nbsp;</P> <P>If you get stuck call Sky as you may need to get an engineer out to provide boosters etc.</P> Sat, 29 Nov 2025 07:32:54 GMT Chrisee 2025-11-29T07:32:54Z https://helpforum.sky.com/t5/Broadband/Unable-to-connect-sky-q-box-and-sky-mini/m-p/5154386#M536868 <P>WiFi and broadband tests are fine however since installing my new sky router I have intermittent problems with both boxes loosing connection</P> Sat, 29 Nov 2025 07:24:44 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-connect-sky-q-box-and-sky-mini/m-p/5154386#M536868 Loosingconnect 2025-11-29T07:24:44Z https://helpforum.sky.com/t5/Broadband/Unable-to-connect-sky-q-box-and-sky-mini/m-p/5154389#M536870 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4549458">@Loosingconnect</a>&nbsp;if you have the newxwhite Sky hub then only the main Q box can connect directly to the hub with the Q Mini normally have to be networked to the main Q box intead. This ppage explains how to set this up&nbsp;<A href="https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub" target="_blank">https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub</A></P> <P>&nbsp;</P> <P>If you get stuck call Sky as you may need to get an engineer out to provide boosters etc.</P> Sat, 29 Nov 2025 07:32:54 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-connect-sky-q-box-and-sky-mini/m-p/5154389#M536870 Chrisee 2025-11-29T07:32:54Z