topic Poor WiFi connection in Broadband

Poor WiFi connection

Bob183738 — Fri, 28 Nov 2025 13:40:00 GMT

Hi. I have a poor WiFi connection and repeated drop outs. My office is furthest point from my router and nothing I can do about that. Can sky provide a booster. ? I would buy one if I can get a compatible device.

Re: Poor WiFi connection

caesarome — Fri, 28 Nov 2025 13:54:49 GMT

@Bob183738

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.

Re: Poor WiFi connection

icesteelman — Fri, 28 Nov 2025 21:42:23 GMT

@Bob183738

Boosters are one possibility as stated by @caesarome, but these may or may incur further charges from Sky depending on your current Sky Broadband contract.

Alternative solutions are:

1. Invest in further hardware and create your own wifi Mesh with sufficient devices to cover the whole house. There are multiple suppliers you can pick from that all work well, however this can be relatively costly. That said, once you have your own Mesh system, it will work with any broadband supplier if you eventually move away from Sky.

2. Homeplugs can provide a hardwired solution from your Sky Broadband router to other rooms using your mains wiring, you simply need a power socket near the router and another in the "target" room that then allows devices to be hardwired (or connection of a wifi hotspot in the target room).

Personally I went with option 1 using Amazon Eero mesh devices as some rooms in our bungalow were just too far away from the router to pick up a wifi signal reliably.

Hope you get sorted soon.