https://helpforum.sky.com/t5/Broadband/Devices-not-connecting-to-WiFi/m-p/5153561#M536575 <P>I have tried different methods of resetting the router yet it is not working. Currently the power light is green along with the WIFI, however the internet and voice lights aren't on.</P> Fri, 28 Nov 2025 01:01:01 GMT Sanah2 2025-11-28T01:01:01Z https://helpforum.sky.com/t5/Broadband/Devices-not-connecting-to-WiFi/m-p/5153561#M536575 <P>I have tried different methods of resetting the router yet it is not working. Currently the power light is green along with the WIFI, however the internet and voice lights aren't on.</P> Fri, 28 Nov 2025 01:01:01 GMT https://helpforum.sky.com/t5/Broadband/Devices-not-connecting-to-WiFi/m-p/5153561#M536575 Sanah2 2025-11-28T01:01:01Z https://helpforum.sky.com/t5/Broadband/Devices-not-connecting-to-WiFi/m-p/5153575#M536588 <P><SPAN>Firstly, have a read of this posting on scheduled broadband maintenance;</SPAN></P> <P><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847" target="_blank" rel="noopener">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847</A><BR /><BR />Also, check there are no current outages in your area;<BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener noreferrer">https://www.sky.com/servicechecker</A><BR />If not, would be worth try running a line test;<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> Fri, 28 Nov 2025 01:24:24 GMT https://helpforum.sky.com/t5/Broadband/Devices-not-connecting-to-WiFi/m-p/5153575#M536588 lettice 2025-11-28T01:24:24Z