https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5153458#M536510 The Internet is too slow and it is not working since morning Thu, 27 Nov 2025 21:45:58 GMT Olasunkanmi 2025-11-27T21:45:58Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5153458#M536510 The Internet is too slow and it is not working since morning Thu, 27 Nov 2025 21:45:58 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5153458#M536510 Olasunkanmi 2025-11-27T21:45:58Z https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5153488#M536525 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4548392">@Olasunkanmi</a>&nbsp;</P> <P>If it is slow then it must be working but if you do have no connecion at all then the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 27 Nov 2025 22:27:57 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-connection/m-p/5153488#M536525 caesarome 2025-11-27T22:27:57Z