topic Re: 2FA/ MFA on Router settings moved to MySky in Broadband

2FA/ MFA on Router settings moved to MySky

SSJTarble — Thu, 27 Nov 2025 11:24:53 GMT

Hi all,

With the new Sky Max Hub moving it's port forwarding, DMZ, Advanced WiFi settings to the public net (MySKy App, website etc), surely there's an option to enable 2FA/ MFA on the account for increased protection? I can't find it anywhere. If these settings have been moved to public over the net devices, it's insane to me that this is only hiding behind an email address and a password.

Does Sky have plans to add this if not in the pipeline already? Historically needing to be close to the LAN at least to access the router was fine, but now that this is publically accessible with having access to simply your account, this MUST require some additional security measure to hide behind a phone number or similar to authenticate?

Thanks.

Re: 2FA/ MFA on Router settings moved to MySky

jamesn123 — Thu, 27 Nov 2025 12:40:48 GMT

Hi @SSJTarble

You can add MFA to your Sky account.

- Go to Sky.com and login in the top right

- Once logged in click your name in the top right and select 'My Details'.

- Under login & security select manage 2 step verification.

Re: 2FA/ MFA on Router settings moved to MySky

SSJTarble — Thu, 27 Nov 2025 12:44:49 GMT

Legend thank you! Just off the phone to Sky and they told me that it wasn't possible.

You're a godsend,

Re: 2FA/ MFA on Router settings moved to MySky

caesarome — Thu, 27 Nov 2025 13:21:45 GMT

@SSJTarble

Make sure you keep a note of the recovery code as you will need this to turn off 2FA which you would need to do before changing the number the texts are sent to.