topic Re: Can't get WiFi in Broadband

Can't get WiFi

Bevvy65 — Thu, 27 Nov 2025 09:40:01 GMT

Can't get tv to work, no WiFi connection

Please advise

Re: Can't get WiFi

JimM1 — Thu, 27 Nov 2025 10:16:43 GMT

@Bevvy65 Does the link below show anything too you!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

Re: Can't get WiFi

jamesn123 — Thu, 27 Nov 2025 11:00:51 GMT

@Bevvy65

It would be useful to know what you mean by TV. Do you mean smart TV, Sky Glass, Sky Stream, Sky Q? Is it just the TV that isnt connecting or is it all devices?