https://helpforum.sky.com/t5/Broadband/Issue-with-broadband-messages/m-p/5152784#M536276 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2681492">@Anne1804</a>&nbsp;</P> <P>If the checker states you are below your minimum thats likely to be a line fault as the Sky checker can track your line speeds over a period of time. If the checker does not offer any form of solution such as an engineer appt then I would recommend you call Sky to report the issue.</P> <P><BR />As for your phone since you moved to fibre, have you tried plugging it into the back of your router in the phone port, instead of into the wall?</P> Thu, 27 Nov 2025 09:18:54 GMT jamesn123 2025-11-27T09:18:54Z https://helpforum.sky.com/t5/Broadband/Issue-with-broadband-messages/m-p/5152747#M536262 I keep getting issue with my broadband messages when I go into the Service Checker although when checks are done everything is coming back a green although it keeps saying the connection to my hub is poor and my speeds are falling below the guaranteed ones. I am also having problems with my sky talk as since I got fibre installed my land line doesn't work Thu, 27 Nov 2025 08:14:21 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-broadband-messages/m-p/5152747#M536262 Anne1804 2025-11-27T08:14:21Z https://helpforum.sky.com/t5/Broadband/Issue-with-broadband-messages/m-p/5152784#M536276 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2681492">@Anne1804</a>&nbsp;</P> <P>If the checker states you are below your minimum thats likely to be a line fault as the Sky checker can track your line speeds over a period of time. If the checker does not offer any form of solution such as an engineer appt then I would recommend you call Sky to report the issue.</P> <P><BR />As for your phone since you moved to fibre, have you tried plugging it into the back of your router in the phone port, instead of into the wall?</P> Thu, 27 Nov 2025 09:18:54 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-broadband-messages/m-p/5152784#M536276 jamesn123 2025-11-27T09:18:54Z