https://helpforum.sky.com/t5/Broadband/Electric-cable-to-hub-has-snapped/m-p/5152301#M536089 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4279001">@Nat_reece</a>&nbsp;</P> <P>You cant order a new cable individually from Sky, it would need to be a new router. However you could try and power it from another USB-C plug if you have one. In the meantime I would call Sky to get a new hub sent though.</P> Wed, 26 Nov 2025 16:58:53 GMT jamesn123 2025-11-26T16:58:53Z https://helpforum.sky.com/t5/Broadband/Electric-cable-to-hub-has-snapped/m-p/5149625#M535194 <P>I'm not sure I've done this right my cable snapped the c charger in the route has to remove it's snapped how do I order a new cable&nbsp;</P> Mon, 24 Nov 2025 01:43:49 GMT https://helpforum.sky.com/t5/Broadband/Electric-cable-to-hub-has-snapped/m-p/5149625#M535194 Nat_reece 2025-11-24T01:43:49Z https://helpforum.sky.com/t5/Broadband/Electric-cable-to-hub-has-snapped/m-p/5152301#M536089 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4279001">@Nat_reece</a>&nbsp;</P> <P>You cant order a new cable individually from Sky, it would need to be a new router. However you could try and power it from another USB-C plug if you have one. In the meantime I would call Sky to get a new hub sent though.</P> Wed, 26 Nov 2025 16:58:53 GMT https://helpforum.sky.com/t5/Broadband/Electric-cable-to-hub-has-snapped/m-p/5152301#M536089 jamesn123 2025-11-26T16:58:53Z