topic Re: Broadband issues last 2-3 days in Broadband

Broadband issues last 2-3 days

BraveSirRobin — Wed, 26 Nov 2025 15:53:24 GMT

Devices losing connection 4-5 times per day (work laptop, Android phone & tablet).

Also intermittently very slow - first time I tried Service Checker it hung for 3 minutes, gave up and ran it again and it was fine.

Service Checker says there is no problem, but I have had loads of issues today - if I'm on a Teams call and I try to browse an image-heavy web page at the same time it drops me from the call. Almost like bandwidth is being throttled somehow?

Re: Broadband issues last 2-3 days

jamesn123 — Wed, 26 Nov 2025 16:18:01 GMT

Hi @BraveSirRobin

Have you been through the basic troubleshooting like resetting your router etc?

Are you able to test if there is still an intermittent issue if you use an ethernet cable?

Re: Broadband issues last 2-3 days

BraveSirRobin — Wed, 03 Dec 2025 10:32:04 GMT

Been away for a few days - resetting my router seems to have improved things - no issues so far today