topic Leaving BT and exit fee in Broadband

Leaving BT and exit fee

Shazbow — Wed, 26 Nov 2025 13:59:44 GMT

I recently read somewhere that sky would pay up to £200 in early exit fees if we moved to sky. Is this correct.

Re: Leaving BT and exit fee

SKY1992bf — Wed, 26 Nov 2025 14:06:24 GMT

@Shazbow Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to £100 per service (service = tv or broadband)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

note you must apply for the credit within 90 days of your sky service activation date

Re: Leaving BT and exit fee

JimM1 — Wed, 26 Nov 2025 15:00:45 GMT

@Shazbow That is correct and as per the link that @SKY1992bf has supplied for you to see, with all the rules etc for the covered and not covered etc.... Just bare it in mind you pay up front and claim it all back and hope that you are successful in doing so!

Re: Leaving BT and exit fee

caesarome — Wed, 26 Nov 2025 16:30:29 GMT

@SKY1992bf wrote:

Note switch credit is limited to £100 per service (service = tv or broadband)

@SKY1992bf

It is up to £200 for Broadand and £100 for TV.

Re: Leaving BT and exit fee

SKY1992bf — Wed, 26 Nov 2025 16:56:56 GMT

@caesarome wrote:
@SKY1992bf wrote:
Note switch credit is limited to £100 per service (service = tv or broadband)
@SKY1992bf
It is up to £200 for Broadand and £100 for TV.

@caesarome Oops thanks for the heads up, is that new or has it always been £200 for bb

Re: Leaving BT and exit fee

Daniel0210 — Wed, 26 Nov 2025 16:38:48 GMT

@SKY1992bf

Quite recent (edit ~ 12 November) as per the closed forum.

Re: Leaving BT and exit fee

SKY1992bf — Wed, 26 Nov 2025 16:55:18 GMT

@Daniel0210 wrote:
@SKY1992bf
Quite recent (edit ~ 12 November) as per the closed forum.

@Daniel0210 Can't pm you, so asking here which one lounge or boardroom if the former can you tag me into it as I can't find it

Re: Leaving BT and exit fee

Daniel0210 — Wed, 26 Nov 2025 17:41:13 GMT

@SKY1992bf

Done.