topic Sky tv cancellation in Broadband

Sky tv cancellation

Frankie42 — Wed, 26 Nov 2025 11:52:24 GMT

My sky tv and broadband has been taken over by EE. Sky asked me to return all remotes and devices and yet they are still sending me bill? This is not right. I need answers. Should I contact EE to get in touch with SKY?

Re: Sky tv cancellation

MarkGoldsmith — Wed, 26 Nov 2025 11:53:54 GMT

@Frankie42 wrote:
My sky tv and broadband has been taken over by EE. Sky asked me to return all remotes and devices and yet they are still sending me bill? This is not right. I need answers. Should I contact EE to get in touch with SKY?

Did you contact Sky to cancel the TV subscription? When switching broadband providers using the One Touch Switching service, they can only cancel a broadband subscription with your current provider, they cannot cancel a TV service.

Re: Sky tv cancellation

PandJ2020 — Wed, 26 Nov 2025 11:54:45 GMT

@Frankie42 wrote:
My sky tv and broadband has been taken over by EE.

Your broadband probably has but your TV has not.

Unless you have actually given notice to Sky to cancel the TV service then you still have a Sky TV service...

Re: Sky tv cancellation

Daniel0210 — Wed, 26 Nov 2025 13:20:44 GMT

@Frankie42

You perhaps need to have a read of Skys advice on one tough switching in this link https://www.sky.com/help/articles/switching-broadband-provider

especially this section...

Cancelling Sky TV or Sky Mobile

Any TV or Mobile services need to be cancelled separately.

Cancel Sky TV
Cancel Sky Mobile