https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5151806#M535941 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3335932">@KayJay61</a>&nbsp;the sevice checker does not pick up on service issues for a few hours and does not count over night maintenance as a fault. It is often unclear which lines are affected by an area outage &nbsp;but loss if service after midnight is frequently down to essential maintenance in which case the service is restored around now. </P> <P>&nbsp;</P> <P>However if your connection is still down when Sky''s lines open around 8.00am and the service checker still indicates Sky are &nbsp;unaware call them to report the issue.</P> Wed, 26 Nov 2025 06:46:12 GMT Chrisee 2025-11-26T06:46:12Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5151797#M535938 <P>Checked all setting. Internet is stable orange on router. Sky service checker says nothing wrong in CB22 area - there quite clearly is as other sources suggest there's definitely a problem since around 12.30am 26 th Nov 25</P> Wed, 26 Nov 2025 06:26:07 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5151797#M535938 KayJay61 2025-11-26T06:26:07Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5151806#M535941 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3335932">@KayJay61</a>&nbsp;the sevice checker does not pick up on service issues for a few hours and does not count over night maintenance as a fault. It is often unclear which lines are affected by an area outage &nbsp;but loss if service after midnight is frequently down to essential maintenance in which case the service is restored around now. </P> <P>&nbsp;</P> <P>However if your connection is still down when Sky''s lines open around 8.00am and the service checker still indicates Sky are &nbsp;unaware call them to report the issue.</P> Wed, 26 Nov 2025 06:46:12 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5151806#M535941 Chrisee 2025-11-26T06:46:12Z