topic Re: Slow in Broadband https://helpforum.sky.com/t5/Broadband/Slow/m-p/5151802#M535940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4546211">@Rusu</a>&nbsp;there are multiple reasons why your internet connection is slow. The first and most common is a poor wifi connection between a device and your Sky hub. WiFi speed is mainly set by the layout and type of construction of your home.</P> <P>&nbsp;</P> <P>Second most common issue is a slow connection between the hub and the exchange which is essily checked by running the Service Checker in the My Sky app as Sky tests thst speed regukarly if click beside the last result a screen will open showing the last 3 weeks results and gives you the guaranteed speed for your line.</P> <P><BR />There are many other possible causes but without more iinformation forum members are guessing.</P> <P>&nbsp;</P> Wed, 26 Nov 2025 06:41:09 GMT Chrisee 2025-11-26T06:41:09Z Slow https://helpforum.sky.com/t5/Broadband/Slow/m-p/5151542#M535750 Why is the internet so slow?I can't use anything.I am disappointed. Tue, 25 Nov 2025 20:32:04 GMT https://helpforum.sky.com/t5/Broadband/Slow/m-p/5151542#M535750 Rusu 2025-11-25T20:32:04Z Re: Slow https://helpforum.sky.com/t5/Broadband/Slow/m-p/5151802#M535940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4546211">@Rusu</a>&nbsp;there are multiple reasons why your internet connection is slow. The first and most common is a poor wifi connection between a device and your Sky hub. WiFi speed is mainly set by the layout and type of construction of your home.</P> <P>&nbsp;</P> <P>Second most common issue is a slow connection between the hub and the exchange which is essily checked by running the Service Checker in the My Sky app as Sky tests thst speed regukarly if click beside the last result a screen will open showing the last 3 weeks results and gives you the guaranteed speed for your line.</P> <P><BR />There are many other possible causes but without more iinformation forum members are guessing.</P> <P>&nbsp;</P> Wed, 26 Nov 2025 06:41:09 GMT https://helpforum.sky.com/t5/Broadband/Slow/m-p/5151802#M535940 Chrisee 2025-11-26T06:41:09Z