topic My broadband is down but still showing the connection is green in Broadband

No broadband red light

JS77 — Wed, 26 Nov 2025 00:29:00 GMT

Broadband has gone down red light

Re: No broadband red light

Megan1231 — Wed, 26 Nov 2025 00:30:04 GMT

So has mine

My broadband is down but still showing the connection is green

Fabulous — Wed, 26 Nov 2025 00:30:20 GMT

My WiFi is now and not working it's on and everything look perfect, it's been work fine for 4 months now but suddenly stopped I can't connect

Re: No broadband red light

68pie — Wed, 26 Nov 2025 00:30:43 GMT

Same for me

Re: No broadband red light

LeonMeredith — Wed, 26 Nov 2025 00:31:08 GMT

Same in Bedford MK42 though sky checker trying to tell me everything is okay?

Re: No broadband red light

Alan23456 — Wed, 26 Nov 2025 00:31:46 GMT

Same here. Red light on full fibre line.

WiFi not working

Vinny16 — Wed, 26 Nov 2025 00:31:52 GMT

Can you please help me with me WiFi currently not working.

I have checked and tested the line but still doesn't work.

what can I do.

No internet

dan+52 — Wed, 26 Nov 2025 00:32:39 GMT

No internet connection red light on my router

Re: No broadband red light

Megan1231 — Wed, 26 Nov 2025 00:32:58 GMT

I'm in Leeds , mines trying to say everything's okay aswell

Re: No broadband red light

Alan23456 — Wed, 26 Nov 2025 00:33:08 GMT

And we're back

Re: No broadband red light

Nikki+Attwood — Wed, 26 Nov 2025 00:33:36 GMT

Mine too. Basingstoke and broadband checker saying everything is fine

Clearly not checking my connection

DSLordloss — Wed, 26 Nov 2025 00:34:24 GMT

Hub had a very red light on it. The fibre unit has the LOS light illuminated and all of my devices say no internet is available. Your 'checker' says that it's all good to go. Hub connection is great. WiFi should be solid.

No Internet on bt box

troggy01 — Wed, 26 Nov 2025 00:35:00 GMT

Sky app says everything is connected. Funny as the bt box says I don't have an Internet connection. Does the app even work

Re: WiFi not working

Joet1 — Wed, 26 Nov 2025 00:35:16 GMT

I'm getting same issue my WiFi isn't working either

Re: No broadband red light

Lexi1976 — Wed, 26 Nov 2025 00:35:28 GMT

Same here sn3

Broadband down

Clark5 — Wed, 26 Nov 2025 00:35:29 GMT

We have a orange/red light, tried rebooting and still won't work

Re: No broadband red light

AdamAbridged80 — Wed, 26 Nov 2025 00:36:51 GMT

Same in Chelmsford, Essex

No Internet

Jenark — Wed, 26 Nov 2025 00:37:24 GMT

No Internet, but the checker says nothing wrong, obviously the checker doesn't check

Re: WiFi not working

Kp9624 — Wed, 26 Nov 2025 00:37:28 GMT

I am getting the same issue. Service checker says there's nothing wrong. Even my sky glass says there's no broadband connection.

my broadband keep dropping out lately. This past week it's always dropping in and out for hours at a time.

Re: Broadband down

Mum-51965 — Wed, 26 Nov 2025 00:37:49 GMT

We have the same, red light on the box where full fiber comes in and the hub won't connect