topic Re: Not working wifi in Broadband https://helpforum.sky.com/t5/Broadband/Not-working-wifi/m-p/5151496#M535733 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4546039">@Srijith123</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 25 Nov 2025 19:50:55 GMT caesarome 2025-11-25T19:50:55Z Not working wifi https://helpforum.sky.com/t5/Broadband/Not-working-wifi/m-p/5151369#M535693 <P>Wifi not working. Green light is not coming on router</P> Tue, 25 Nov 2025 17:49:43 GMT https://helpforum.sky.com/t5/Broadband/Not-working-wifi/m-p/5151369#M535693 Srijith123 2025-11-25T17:49:43Z Re: Not working wifi https://helpforum.sky.com/t5/Broadband/Not-working-wifi/m-p/5151496#M535733 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4546039">@Srijith123</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 25 Nov 2025 19:50:55 GMT https://helpforum.sky.com/t5/Broadband/Not-working-wifi/m-p/5151496#M535733 caesarome 2025-11-25T19:50:55Z