https://helpforum.sky.com/t5/Broadband/LOS-red-Light/m-p/5151357#M535690 I currently have an issue with the LOS light, seems to be red. And Ive got no connection to the WiFi but can connect to it. Just no Internet, anything I can do? Tue, 25 Nov 2025 17:34:44 GMT Brandon_W 2025-11-25T17:34:44Z https://helpforum.sky.com/t5/Broadband/LOS-red-Light/m-p/5151357#M535690 I currently have an issue with the LOS light, seems to be red. And Ive got no connection to the WiFi but can connect to it. Just no Internet, anything I can do? Tue, 25 Nov 2025 17:34:44 GMT https://helpforum.sky.com/t5/Broadband/LOS-red-Light/m-p/5151357#M535690 Brandon_W 2025-11-25T17:34:44Z https://helpforum.sky.com/t5/Broadband/LOS-red-Light/m-p/5151497#M535734 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4546025">@Brandon_W</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 25 Nov 2025 19:52:02 GMT https://helpforum.sky.com/t5/Broadband/LOS-red-Light/m-p/5151497#M535734 caesarome 2025-11-25T19:52:02Z